# Uninstall

If you no longer wish to use Finnex AI Assistant, follow these steps to remove the add-in from Microsoft Excel:

### **Step-by-Step Removal Guide**


1. **Open Excel**  
   Launch Microsoft Excel on your device.
2. **Open the Add-ins Store**
   * Go to the **File** menu and select **Get Add-ins**  
     **OR**
   * From the **Home** tab, click on **Add-ins**, then choose **More Add-ins**
3. **Manage Installed Add-ins**
   * In the **Office Add-ins** window, switch to the **My Add-ins** tab
   * Locate **Finnex AI Assistant**
   * Click the **three-dot menu** next to it
   * Select **Remove**, and confirm when prompted


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### ⚠️ **Important Account Notice**

Removing the Excel add-in **does not** cancel your subscription or delete your Finnex AI account.

If you wish to fully close your account and delete all associated data:


1. Open the **Account** interface inside the Finnex AI Assistant
2. Select **Delete Account**
3. Confirm deletion when prompted

Only after this process will your subscription and credits be terminated. Any remaining credits will remain usable until expiration unless manually deleted.


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**Need More Help?**  
Refer to Microsoft’s official guide for removing Excel add-ins:  
[Get an Office Add-in for Excel – Microsoft Support](https://support.microsoft.com/en-us/office/get-an-office-add-in-for-excel-d3df5854-0a4e-4169-9cc3-25177a288d3d)

If you still have questions, feel free to contact us at support@finnex.ai.

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**Documents**

- [Introduction](https://finnex.getoutline.com/s/03f128b2-527f-4e60-a720-a2bfaffd2e0e/doc/introduction-PQaACX6iYa)
- [System Requirements](https://finnex.getoutline.com/s/03f128b2-527f-4e60-a720-a2bfaffd2e0e/doc/system-requirements-KS1GqN2jFp)
- [Install](https://finnex.getoutline.com/s/03f128b2-527f-4e60-a720-a2bfaffd2e0e/doc/install-DZ8TSCgckG)
- [Account Management](https://finnex.getoutline.com/s/03f128b2-527f-4e60-a720-a2bfaffd2e0e/doc/account-management-s9EkSLP5CP)
- [Interfaces](https://finnex.getoutline.com/s/03f128b2-527f-4e60-a720-a2bfaffd2e0e/doc/interfaces-m7JG3TEEQp)
- [Xero Connector](https://finnex.getoutline.com/s/03f128b2-527f-4e60-a720-a2bfaffd2e0e/doc/xero-connector-3uuwmTfIiA)
- [Billing, Credits, and Usage](https://finnex.getoutline.com/s/03f128b2-527f-4e60-a720-a2bfaffd2e0e/doc/billing-credits-and-usage-SFxYPhf3zh)
- [Best Practices](https://finnex.getoutline.com/s/03f128b2-527f-4e60-a720-a2bfaffd2e0e/doc/best-practices-X3n0aDALzL)
- [User Plans](https://finnex.getoutline.com/s/03f128b2-527f-4e60-a720-a2bfaffd2e0e/doc/user-plans-B4MQMON008)
- [Uninstall](https://finnex.getoutline.com/s/03f128b2-527f-4e60-a720-a2bfaffd2e0e/doc/uninstall-u60vOWdD8i)
- [FAQ](https://finnex.getoutline.com/s/03f128b2-527f-4e60-a720-a2bfaffd2e0e/doc/faq-lFQaN9O00Z)
- [Trial Sample for Finnex AI Assistant](https://finnex.getoutline.com/s/03f128b2-527f-4e60-a720-a2bfaffd2e0e/doc/trial-sample-for-finnex-ai-assistant-LJc4Kq7jEM)